Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, the “GDPR”), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, the “LOPDGDD”), users are hereby informed that the personal data they provide through this website will be processed by:

• Data Controller: Equinsa Parking, S.L. (hereinafter, “Equinsa Parking”)
• Registered Office: Calle Primavera 16, 28850 Torrejón de Ardoz, Madrid, Spain
• Telephone: +34 902 108 901
• Contact email: lopd@equinsa.es

2. Scope

This Privacy Policy applies to personal data collected through the website www.equinsaparking.com (hereinafter, the “Website”), as well as, where applicable, to data obtained through contact forms, information requests, newsletter subscriptions or any other communication channel made available on the Website.

This Privacy Policy does not apply to information collected by third parties through their own websites, even where such websites are linked to from the Website, nor to services provided by such third parties.

3. What Personal Data Do We Process?

Equinsa Parking may process different categories of personal data depending on the forms, services or features used by the user, including:

• Identification data: first name and surname, Spanish national ID number (DNI/NIF), where required, company and job title.
• Contact details: postal address, email address and telephone number.
• Browsing data: IP addresses, device identifiers, browser type, pages visited, access and browsing times, and data collected through the use of cookies or other similar technologies, in accordance with the Cookie Policy.
• Commercial data: information about products or services that may be of interest to you, quotation requests, and participation in events or promotions.
• Other data: any other information that you voluntarily provide through the contact channels made available on the Website.

4. Is It Mandatory to Provide Personal Data?

The information requested in the Website forms and marked with an asterisk (*) is mandatory. Failure to provide such information may make it impossible to provide the relevant service or respond to the corresponding request.

In all cases, users warrant that the information they provide is truthful, accurate and complete, and undertake to keep it properly updated. Users shall be responsible for any damage or loss that may arise from failure to comply with this obligation.

5. What Do We Use Your Personal Data For?

Equinsa Parking will process users’ personal data for the following main purposes:

• Managing enquiries and requests: responding to enquiries, requests for information or contact requests submitted by users through the Website forms or the communication channels provided.
• Managing business relationships: managing pre-contractual and contractual relationships with customers, suppliers and business partners, including the preparation of quotations and proposals, incident management and after-sales service.
• Sending commercial communications: sending information about products, services, news, events or activities of Equinsa Parking related to the car parking sector and technology solutions, by electronic or equivalent means (email, SMS or telephone), provided that the user has given their consent or there is a prior contractual relationship that permits such communications.
• Improving the Website: analysing Website usage and user behaviour to improve the browsing experience, content offering and services provided, through the use of cookies and similar technologies in accordance with the Cookie Policy.
• Compliance with legal obligations: complying with applicable legal obligations relating to tax, accounting, data protection and any other regulations that may apply.
• Security and fraud prevention: ensuring the security of the Website, detecting unauthorised access and potential fraudulent or unlawful activities.

6. What Is the Legal Basis for Processing Your Personal Data?

The legal bases that legitimise the processing of personal data carried out by Equinsa Parking are as follows:

• Performance of a contract or taking steps prior to entering into a contract (Article 6(1)(b) GDPR): where processing is necessary to manage the contractual or pre-contractual relationship with the user.
• Consent of the data subject (Article 6(1)(a) GDPR): for sending commercial communications by electronic or equivalent means, as well as for the use of non-essential, analytics or marketing cookies, as set out in the Cookie Policy.
• Compliance with a legal obligation (Article 6(1)(c) GDPR): for compliance with legal obligations relating to tax, accounting, data protection or any other applicable requirements.
• Legitimate interests (Article 6(1)(f) GDPR): for improving the Website, ensuring the security of networks and systems, and sending commercial communications about similar products or services within the context of a prior contractual relationship, provided that the interests or fundamental rights and freedoms of the user do not override such legitimate interests.

7. How Long Will We Keep Your Personal Data?

Personal data provided will be retained for as long as necessary to fulfil the purposes for which it was collected and, in any event, for the applicable statutory retention periods.

• Contact details and enquiry management: will be retained for as long as the relationship with the user is maintained and, thereafter, for a maximum period of one year from the last relevant communication.
• Data relating to contractual relationships: will be retained for the duration of the contractual relationship and, once it has ended, for as long as necessary to comply with legal obligations (typically, up to 6 years for commercial and accounting purposes).
• Data used for commercial communications: will be retained until the user withdraws their consent or requests to unsubscribe from such communications.
• Browsing data: will be retained for the periods specified in the Cookie Policy and, in any event, for as long as necessary to fulfil the purposes described.

8. Who Will We Share Your Personal Data With?

As a general rule, Equinsa Parking will not disclose users’ personal data to third parties, except where required by law or where necessary to provide the requested service.

However, certain service providers (such as web hosting providers, IT maintenance providers, marketing tools and similar services) may have access to personal data and act as data processors in accordance with Article 28 of the GDPR. The relevant data processing agreements have been entered into with these providers to ensure the confidentiality and security of the data.

9. Will We Transfer Your Personal Data Internationally?

As a general rule, Equinsa Parking does not transfer personal data outside the European Economic Area (EEA). If it becomes necessary to use service providers located in third countries, appropriate safeguards will be implemented in accordance with the GDPR (for example, the execution of Standard Contractual Clauses approved by the European Commission), and users will be duly informed.

10. What Are Your Obligations as a User?

The user undertakes to:

• Provide truthful, accurate, complete and up-to-date information.
• Not provide any third-party personal data without first obtaining their informed consent.
• Notify Equinsa Parking of any changes to the information provided in order to keep it up to date.

The user shall be responsible for any damage or loss that may arise from failure to comply with these obligations.

11. What Are Your Rights as a User?

Users may exercise their data protection rights at any time:

• Right of access: to obtain confirmation as to whether Equinsa Parking is processing your personal data and, where applicable, to access such data.
• Right to rectification: to request the correction of inaccurate or incomplete personal data.
• Right to erasure: to request the deletion of personal data when they are no longer necessary for the purposes for which they were collected.
• Right to object: to object to the processing of your personal data in certain circumstances and on grounds relating to your particular situation.
• Right to restriction of processing: to request the restriction of the processing of your personal data in certain circumstances.
• Right to data portability: to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller where technically feasible.
• Right to withdraw consent: to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, users may submit a written request, enclosing a copy of their identity document or equivalent, to:

• Postal address: Calle Primavera 16, 28850 Torrejón de Ardoz, Madrid, Spain.
• Email address: lopd@equinsa.es

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe that data protection regulations have been breached in relation to the processing of their personal data.

12. What Security Measures Do We Apply?

Equinsa Parking has implemented the technical and organisational measures necessary to ensure a level of security appropriate to the risk, with the aim of safeguarding the confidentiality, integrity and availability of the personal data processed.

These measures include, among others, access controls, authentication mechanisms, the use of digital certificates, backup systems, incident management procedures and internal data protection policies, which are reviewed periodically.

13. Social Media Plugins

The Website may include links and features associated with social media platforms (for example, “Like” and sharing buttons or links to corporate profiles). The use of these plugins may involve the transmission of certain information to the relevant platforms.

Users are advised to review the privacy policies of each social media platform to understand how their personal data is processed.

* Facebook: https://www.facebook.com/help/323540651073243/
* Youtube: http://www.google.es/intl/es/policies/privacy/
* Twitter: https://twitter.com/privacy

14. Whistleblowing Channel

Equinsa Parking has a whistleblowing channel for reporting irregularities, through which employees, business partners and third parties can confidentially report potential breaches of applicable regulations or the company’s internal policies.